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In less than nine hours (which means I should be asleep! too excited), the Women Grow Busi­ness Boot Camp is start­ing. I am out of my mind excited about all the things I’m going to learn and the peo­ple I’m going to meet.
And the fact that I’ll be con­duct­ing one of the break­out ses­sions with Joanna over at Matrix Group. Yay team!

The ses­sion I’m talk­ing about tomor­row deals with a topic I don’t often speak about:  defin­ing, find­ing and keep­ing your cus­tomer. Nor­mally, I’m assum­ing you know how to define who you’re mar­ket­ing to, that you’ve done your key­word research, even that your busi­ness is done mostly online.

Tomor­row I’ll be speak­ing to a crowd of peo­ple who are mostly solo entre­pre­neurs or are inter­ested in start­ing a busi­ness — peo­ple who are new. The main con­fer­ence room for Women Grow Busi­ness Boot Camp will be live stream­ing.

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Pop­u­lar­ity: 19% [?]

Age of Con­ver­sa­tion Cover

Yes, I real­ize I used the word “Peeps” but I do believe it is Fri­day. So, yeah.

I have been blessed to par­tic­i­pate in the Age of  Con­ver­sa­tion project again this year.  Drew McLel­lan and Gavin Heaton put a call out to authors on the topic of Social Media, and those who make the cut get a chap­ter in a col­lec­tive book.

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Pop­u­lar­ity: 83% [?]

Just had a new friend of the Free Traf­fic Tips fam­ily named Steve write me a mes­sage, when today, my first day of feel­ing less that 50% crappy for the last week, a gut instinct told me to check the Help Desk tick­ets  — where mes­sages go to when you write to ask@asktinu.com.

And I found out that since I’ve been gone, no tick­ets have been answered. None, as in zero, of the thou­sands of mes­sages that have been sent to me in the past week have been responded to — and on top of that, there are about a dozen mes­sages that have been in the queue since Christmas!

So first of all, if you’ve sent me a ques­tion or com­ment that war­rants an answer, and it was never esca­lated to me, I apol­o­gize. If you have an open ticket right now, feel free to respond to that ticket with the word “esca­late” to make it eas­ier for my new per­son to find and send directly to me. For the next week, all you have to do with an exist­ing ticket that hasn’t been answered is put the word “esca­late” in the mes­sage, and it will be trans­ferred for me to deal with by me personally.

But please under­stand, that means replies will not take place within a busi­ness day as they have before (unless of course you’re a cus­tomer or client, those are now han­dled by a sep­a­rate, 24/7 group.)  For those of you who don’t know, I have fairiy sev­era case of spinal degen­er­a­tive dis­or­der. It’s not a life-threatening ill­ness, but it’s way more com­pli­cated than pulling a mus­cle in your back.

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Pop­u­lar­ity: 43% [?]

That pretty pic­ture is one of my two attempts at a Google Buzz per­sona type icon. Right now, I’ve writ­ten sev­eral pieces on and in Google Buzz, and though few of them are pub­lic yet, I’ve got a quick sum­mary of those that are.

1. My Google Buzz Profile
2. 50+ Arti­cles, Blog Posts, Buzzes & Videos About Google Buzz
3. What’s Even More Impor­tant About Google Buzz for Business

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Pop­u­lar­ity: 19% [?]