Web Visibility Question? Ask Tinu

Just had a new friend of the Free Traf­fic Tips fam­ily named Steve write me a mes­sage, when today, my first day of feel­ing less that 50% crappy for the last week, a gut instinct told me to check the Help Desk tick­ets  — where mes­sages go to when you write to ask@asktinu.com.

And I found out that since I’ve been gone, no tick­ets have been answered. None, as in zero, of the thou­sands of mes­sages that have been sent to me in the past week have been responded to — and on top of that, there are about a dozen mes­sages that have been in the queue since Christmas!

So first of all, if you’ve sent me a ques­tion or com­ment that war­rants an answer, and it was never esca­lated to me, I apol­o­gize. If you have an open ticket right now, feel free to respond to that ticket with the word “esca­late” to make it eas­ier for my new per­son to find and send directly to me. For the next week, all you have to do with an exist­ing ticket that hasn’t been answered is put the word “esca­late” in the mes­sage, and it will be trans­ferred for me to deal with by me personally.

But please under­stand, that means replies will not take place within a busi­ness day as they have before (unless of course you’re a cus­tomer or client, those are now han­dled by a sep­a­rate, 24/7 group.)  For those of you who don’t know, I have fairiy sev­era case of spinal degen­er­a­tive dis­or­der. It’s not a life-threatening ill­ness, but it’s way more com­pli­cated than pulling a mus­cle in your back.

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Pop­u­lar­ity: 9% [?]

That pretty pic­ture is one of my two attempts at a Google Buzz per­sona type icon. Right now, I’ve writ­ten sev­eral pieces on and in Google Buzz, and though few of them are pub­lic yet, I’ve got a quick sum­mary of those that are.

1. My Google Buzz Profile
2. 50+ Arti­cles, Blog Posts, Buzzes & Videos About Google Buzz
3. What’s Even More Impor­tant About Google Buzz for Business

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Pop­u­lar­ity: 14% [?]

Not that this blog has some kind of huge audi­ence, but the guilt of not updat­ing is exactly the same.

And I’m writ­ing about it because I know you’re hav­ing the same types of issues. I want to let you know that I’m not immune, that you have options, and that it doesn’t some­how make you less of a blog­ger to pub­lish less frequently.

Because here’s the conun­drum: you do all the stuff you’re sup­posed to do with blog­ging, and the result is that you help more peo­ple, or find more clients, or make more sales, or get more speak­ing engage­ments, or more in-store foot traf­fic, or all of the above, which now makes you too busy to blog.

Only, you bet­ter either keep blog­ging, or have some clients that pay every month, or else how are you going to keep your­self help­ing, find­ing, sell­ing, speak­ing, meet­ing and greeting?

If you’re not con­sis­tent, the gravy train even­tu­ally stops — unless you’ve been smart enough to get stuff from sev­eral sources.

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Pop­u­lar­ity: 7% [?]